How do I send a fax?
Sending a fax with Easy Office is simple as forwarding an SMS.
Just enter the appropriate section, select the contact or the group or just manually enter the recipient.
Dial the fax, add attachments in the File Manager and / or PC and choose between delayed or immediate sending.
In the display sent FAX you can view the results and receive a confirmation by an email receiver on the address given while registrating.
How do I understand if my fax was sent?
The success or failure of the FAX is displayed in the same section where you can see the recipient, the date of the request, the date of dispatch, the cost, the number of pages, status, and you can download the pdf, store the document in your File Manager or export the entire document in excel to get the full picture of your fax.
You’ll find the history of the SMS sent or scheduled, the received faxes, the faxes sent, without time limits.
Can I attach files to FAX, in what format?
You can attach files from PC or to your fax document management in all popular formats:
'odt', 'sxw', 'rtf', 'doc', 'wpd', 'txt', 'html', 'ods', 'sxc', 'xls', 'csv', 'tsv', 'odp', 'sxi', 'ppt', 'odg', 'pdf', 'png', 'jpg', 'jpeg', 'gif', 'tif', 'tiff'.
In case of failure is the operation automatically repeated?
Yes, the operation is repeated 7 times every 5 minutes, the user will see the icon 'in the queue'. In case of failure the icon changes to 'failed'.
Do I also pay the undelivered fax pages?
With EasyOffice will be scaled only the number of pages sent. If the interruption occurs during the sending of the first page the cost is 1 credit, but if the page is not just sent, because the fax is busy or does not respond, nothing is deducted and the sending is repeated.
Is there a minimum or maximum number of sendings per week?
EasyOffice does not have unlimited fax sending daily or weekly, you can use the service to send massive promotional messages via fax simply selecting the 'Massive' option before filling out the fax.
In the fax sent is there any reference to EasyOffice?
Faxes sent have no reference to EasyOffice; there is just what you have written.
What is the service of FAX receiving?
The EasyOffice service for receiving FAXes allows you to receive FAXes directly on your own mailbox and on the mobile phone in PDF format, without the need of a physical apparatus. The received FAXes are available also in mobility and easily storable in the File Manager.
To activate the service, you must have a geographical number for receiving FAX included within the subscription monthly or yearly of Easy Plan Basic or Easy Plan Plus. The geographical number, without which you cannot receive faxes, but simply send them, is a normal fixed number with prefix in the area of residence and is automatically assigned, unless otherwise specified requests for different prefixes for which you have to directly contact the service. To activate the geographical number you need a valid identity document attesting the residence.
How much does receiving faxes cost?
The service to receive FAXes is included within the subscription monthly or yearly of Easy Plan Basic or Easy Plan Plus.
What is the function of the geographical number for receiving FAX?
The geographical number gives each user a service that gives you the ability to receive faxes anywhere, by anyone, on your PC and mobile phone. It is a normal fixed number with prefix in the area of residence and is automatically assigned, unless otherwise specified requests for different prefixes for which you have to directly contact the service. To activate the geographical number you need a valid identity document attesting the residence.
How can I view received faxes in my inbox? In what format?
FAX The received are displayed in the inbox as attachments in PDF format, easily storable in document management.
What do I need to receive faxes in my mailbox?
To receive faxes directly to the mailbox and the mobile phone you must have activated a geographical number, and to send faxes you simply do not need to activate it.
Can I send fax from email?
It 'possible to send from any e-mail and anywhere you have an internet connection, fax and sms to all with a simple click and store files in their document management! It 's easy and most importantly it is free!
Just turn 'Services via e-mail' and the system will assign an EMAIL address and an access code, necessary to use the services via email. It’s possible to always display this data and regenerate the password if necessary.
To send FAX via MAIL just log on your mailbox and select a new message, enter your EMAIL address assigned by Easy Office in the Recipient field and the number to which you want to send in the Object of the FAX EMAIL.
In the body of the EMAIL report the access code, without other words. It is possible to attach files and / or images to the message.
By clicking 'Submit' the operation is completed.
Confirmation of the outcome of sending FAX will be sent by mail, and you can control the traffic and the remaining credits from the dashboard.
It 'possible to integrate the service of sending FAX in my system?
The service of sending FAX can be integrated into your system (websites, management, etc ...) and offers the possibility to manage the sending from within leaving only the recharge and control of the account available from your panel EasyOffice.